FREQUENTLY ASKED QUESTIONS

We provide standard group support with a staff-to-traveler ratio that ensures safety and engagement for all travelers. For those that require more individualized support, 1:1 support is available for an additional fee. Our team works closely with travelers and their guardians to determine the right level of support before each trip.

Each traveler has their own bed in a shared room with another traveler of the same gender. We do our best to match roommates thoughtfully based on age, preferences, and supports needed. If a same-gender room is not available or if a traveler prefers not to share a room with another traveler, we may offer the option to share a room with a staff member or arrange a private room for an additional fee, depending on availability.

Travelers must bring all medications pre-packaged and clearly labeled according to our medication policy. Staff can provide verbal prompts and reminders, and assist with self-administration, but cannot administer medications directly or pop pills from bubble packs. If a traveler requires injections or nursing-level support, prior arrangements must be made. Failure to bring medication properly prepared may result in the traveler not being allowed to participate in the trip, and a refund will not be issued.

Each trip includes lodging, transportation, meals (as specified in the trip itinerary), group activities, staff support, and basic travel coordination. Some trips may also include admission fees, park tickets, or event passes. Travelers are responsible for personal spending money, souvenirs, optional excursions, specialty food or beverages, and any other non-included extras. A full list of what's included will be provided for each individual trip.

Yes! Adventure Without Limits offers customized trips tailored to individual interests, support needs, and travel goals. Whether it's a solo adventure with 1:1 support or a custom group getaway, we'll work with you to build the perfect experience. Custom and 1:1 trips are subject to availability and require additional planning time. Pricing will vary based on destination, duration, support needs, and travel preferences.

You can pay for a trip by credit/debit card, PayPal, Square, or check. A deposit is required to reserve your spot, with the remaining balance due by the deadline stated in the trip details. Instructions for payment, including who to make checks out to and where to send them, will be included in your registration confirmation. Please note that credit/debit card payments will include a small transaction fee. Returned checks will be subject to a fees outlined in our payment policy.

In most cases, trips are designed to foster independence and peer socialization, with support provided by trained Adventure Without Limits staff. However, exceptions may be considered on a case-by-case basis for custom trips or when additional support is needed. If a family member or staff would like to accompany a traveler, please contact us in advance to discuss options, availability, and associated costs. All accompanying individuals must complete required documentation and agree to the same policies as other travelers.

Our cancellation policies vary depending on the type of trip, timeline, and prepaid costs such as airfare, lodging, and tickets. We understand that things come up, and we do our best to be flexible while balancing the costs we've already incurred in planning your adventure. For full details, please review our Cancellation Policy & payment Policy located in the Policies section of our website or contact us directly with any questions.

This information is located in our Payment, Cancellation and Refund Policy located on the Contact & Forms page.

These items will be emailed to you two weeks prior to the trip or sooner. Hard copies will also be provided by the support staff on the first day of the trip.

We do not offer trip insurance. Some trips, such as cruises, offer optional trip insurance, which we require. Providers such as www.travelex-insurance.com do offer trip insurance, too.

In case of emergency, please contact (508) 857 - 7907